Products / Dialing
Transfer, hold and route callbacks from your app
Every live call has an ID. Send it a hold, transfer, conference or hang-up with one request.
Included in $0.12 per answered minute
DR
Dana Ruiz+1 512 555 0147, 03:12
HoldTransferEnd
Warm transfer to
Closers pool2 free
Sam Patel, closerOn a call
+1 512 555 0150External
Call control
- A warm transfer keeps the agent on the line until the next person joins. A cold transfer hands the call over.
- Callbacks ring the agent who last spoke to the lead, then the agent pool, then voicemail.
- Scheduled callbacks go to the agent who promised them, at the promised time and inside calling hours.
Pricing
$0.12 per answered minute, all in. Call control has no separate charge.
Apply for access
We review lead sources, consent and scripts before an account can dial. Setup covers carrier approval, number registration and branded caller ID.