Products / Recording and data

Transcripts after the call or while it happens

Recorded calls can be transcribed with each speaker labelled. A summary and outcome fields follow, ready to write into your CRM.

$0.02 / min

Transcript cal_8Jq2mT4x

ProspectHello, this is Dana.

AgentHi Dana, I'm calling about the roof inspection you asked for last week.

ProspectRight. Can you call me back Thursday morning?

Agent talk time46%
Prospect sentimentpositive
summary.readycallback_requested

Transcription and analysis

  • Live transcripts stream over WebSocket while the call is in progress.
  • Tonality analysis adds tone, energy, sentiment and talk/listen ratio for each speaker.
  • If the prospect asks not to be called again, the number goes on your do-not-call list.

Pricing

Transcript, after the callSpeaker-labelled, with summary and outcome fields. $0.02/ min
Live transcript, during the callStreamed in real time. $0.04/ min
Tonality analysisTone, energy, sentiment and talk/listen ratio per speaker. $0.03/ min analyzed